FAQ

A fundamental question which demands a straightforward answer. It establishes the relationship of trust between you and Sleepwell. To help you answer it, here are a few objective arguments:

Sleepwell is a Swiss company that manages the whole chain, from production to distribution; you have a single point of contact, who speaks your language and oversees your order.

Sleepwell mattresses are made with premium quality materials, many of which come from Switzerland and the rest of Europe.

The site is totally secure.

You have a 100-night trial period – satisfied or your money back.

Sleepwell mattresses are artisan-made using the best natural raw materials to promote your well-being and keep you in good health. They have been developed by our specialists to meet the physiological needs and habits of every individual.

Yes, our site is designed with the latest encryption and security technologies; your payment is totally secure. Moreover, Sleepwell.ch is hosted on a Swiss server offering all the security safeguards required by this type of transaction.

The warranty covers all defects in material or labour, and also damage from normal use during the first 24 months following the delivery date. Starting from the 3rd year, the coverage decreases by 1/8 per year. The warranty right is applied starting from the delivery date. See also « general warranty conditions ».